The fuel card that helps drive your business.
StarCard is
the convenient, cashless solution for easy fuel management as it
provides you with visibility over fuel costs and simplified
paperwork. With StarCard, you can:
- Access more than 2,000 fuel and convenience outlets.
- Track vehicle spend and maintenance online 24/7
Australia-wide.
- Set restrictions around spend limits and the types of purchases
allowed on each card (e.g. fuel and lubricants only, groceries, car
accessories etc).
- Receive detailed reporting based on your business requirements
to help manage your fleet activity.
- Minimise paper work with a monthly ATO-approved tax invoice
detailing all purchases charged on your card.
- Payment via direct debit.
- Manage your cashflow more efficiently with up to 51 days
interest-free credit.
- Mandatory PIN security, add odometer readings to every card for
increased card security.
- Access our dedicated local customer service team that's
available 24/7 for lost and stolen cards.
- Choose to add on optional Roadside
Assistance.
Click here to download the StarCard fact sheet.
* Manage your cash flow more efficiently with up to 51 days
interest free credit
To ensure your business applies for the most suitable solution
please select from the options below:
- For small to medium businesses with less than $25,000 per month
in fuel purchases apply for a StarCard using the online application
form below
- For large businesses that require greater than $25,000 per
month in fuel purchases please call 1300 227 340
Alternatively, if you would like to discuss your business needs
with a Customer Service Representative please call 1300 365
096.
*Application is subject to credit approval. Applicants require a
current ABN or ACN.
The comprehensive fleet management solution just got
better.
StarFleetPlus
offers you the most comprehensive fleet management solution,
whether you have a fleet of 10 or 100 vehicles. It offers all the
benefits of StarCard and StarFleet, plus:
- A comprehensive fleet management solution where the Caltex
StarFleetPlus team manage and pre-authorise all vehicle expenses on
behalf of the Customer.
- Provides the customer with the ability to set approval limits
on each card to ensure there is no oversight of high end
transactions. Spend limits and product restrictions allow for
further control.
- Comprehensive reporting via our online portal for superior
account management and instant access to exception reports.
To ensure your business applies for
the most suitable solution please select from the options
below:
- For small to medium businesses with less than $25,000 per month
in fuel purchases apply for a StarFleetPlus using the online
application form below
- For large businesses that require greater than $25,000 per
month in fuel purchases please call 1300 227 340
Alternatively, if you would like to discuss your business needs
with a Customer Service Representative please call 1300 365
096.
*Application is subject to credit approval. Applicants
require a current ABN or ACN
The comprehensive fleet management solution.
On top of
the benefits offered by StarCard, StarFleet also comes with:
- Access to an extended network of over 2,400 merchants with
pre-negotiated rates for parts and labour. Save up to 20% through
selected partner merchants.
- Online access to account management tools including maintaining
cards, generating reports and reviewing consolidated fuel and
maintenance billing.
- Receive detailed reporting based on your business requirements
to help manage your fleet activity.
- Full expenditure accountability gives the customer control of
their fleet spending. The customer is also provided with the
ability to set purchase controls and spending limits on each card
for additional control.
Click here to download the StarFleet fact sheet.
To ensure your business applies for the most suitable solution
please select from the options below:
- For small to medium businesses with less than $25,000 per month
in fuel purchases apply for a StarCard using the online application
form below
- For large businesses that require greater than $25,000 per
month in fuel purchases please call 1300 227 340
Alternatively, if you would like to discuss your business needs
with a Customer Service Representative please call 1300 365
096.
*Application is subject to credit approval. Applicants require a
current ABN or ACN.
Roadside Assistance
Stay on the road with Caltex Roadside Assistance.
Knowing that your vehicle is covered for roadside breakdowns for a
small monthly fee is very reassuring. You may never have to use it,
but knowing that it's there and that it won't break the bank is a
silent relief for thousands of businesses like yours.
As a Caltex card holder you can take advantage of Caltex Roadside
Assistance, a national service with a streamlined solution to
vehicle breakdowns. Caltex takes the quality of its products
seriously, and Caltex Roadside Assistance is no different.
It is designed with your needs in mind: to get you and your vehicle
moving as soon as possible, an essential for any business.
The small monthly charge for Caltex Roadside Assistance will be
billed to the StarCard, StarCard Debit, StarFleet or StarFleetPlus
card linked to the vehicle and will appear on your monthly Caltex
Card statement for easy consolidation of your vehicle costs -
reducing the amount of time you spend on paperwork.
Member Benefits
- No joining fee
- Low monthly card fee
- Free cancellation
- Nationwide Coverage
- 24 hour service
- Toll free number
- Unlimited Call Outs
- Technical Advice
Eligible Vehicles
Vehicles eligible are all passenger, 4x4 recreational and light
commercial vehicles under 3,500 Kg GVM (excluding payload at the
time of breakdown) which are not greater than 2.5 metres wide, 6.0
metres in length and with a wheel span less than 1.8 metres.
Coverage
- Mechanical breakdowns
Minor breakdown related repairs. If it is not possible to fix your
car by the side of the road or if repairing the problem could
affect your vehicle's warranty, your vehicle will be towed.
- Flat batteries*
Jump starting of a flat battery. Replacement batteries available
and can be charged to your card.
- Emergency fuel*
Provision of emergency fuel (where government regulations permit)
or transport of vehicle to nearest refuelling station.
- Key lockouts*
Arranging a locksmith to attend.
- Wheel changing
Inflation of a flat tyre or replacement of a flat tyre with the
vehicle's serviceable spare.
- Towing (20km free)
If your vehicle cannot be fixed roadside, it will be towed for up
to 20km free to a Caltex nominated repairer. Any costs incurred
towing to a location outside the 20km radius can be charged to your
card.
*Products/additional services at the
customer's cost. If it is not possible to fix your car by the side
of the road or if repairing the problem could affect your vehicle's
warranty, your vehicle will be towed.
Apply
Today
To add Caltex Roadside Assistance to your existing account, you
can download an
application form and fax to 02 9250 5797 or call our Customer
Service Team on 1300 365 096.
Where can I find StarCard Product Terms and
Conditions?
StarCard and Bulk Terms and Conditions
StarCard SME Terms and Conditions
StarCard Debit Terms and Conditions
StarCash Terms and Conditions
Where can I use my StarCard, StarFleet or StarFleetPlus
card?
There are over 2,000 of our service stations
Australia-wide that accept StarCard, StarFleet or StarFleetPlus. To
locate a service station by state, town or suburb, or to plan a
trip via participating service stations, click on 'Find a Service Station' or
call 1300 365 096. Alternatively you can download the Caltex
Service Station Locator application for both iPhone and Andriod
smart phones.
I've forgotten my PIN - or need to change it. What do I
do?
Simply call StarCard Customer Service on 1300 365
096, or if you have My Star Cards access, log in by clicking
here.
Can I upgrade my StarCard to a StarFleet or
StarFleetPlus card?
Yes. Call StarFleet to find out how to upgrade on 1300 365
096.
What extra services do you get from StarFleetPlus
compared to StarFleet?
A StarFleet card will reduce your administration by
allowing you to pay for fuel and vehicle servicing with the one
card. StarFleetPlus is a complete fleet management solution
designed to help you manage your vehicles so you can manage your
business. It also allows you to pay for vehicle servicing and
repairs, but the expenditure is controlled through
pre-authorisation of repairs by the StarFleet Maintenance
Controllers. Some of the other services available with
StarFleetPlus include - detailed monthly ATO-approved reports, and
fleet management advice, as well as purchase/disposal, toll and
fine management. StarFleet and StarFleetPlus provide you with
access to a network of over 2,400 merchants with pre-negotiated
rates for parts and labour.
Where can I get a list of StarFleet and StarFleetPlus
merchants?
You can see a list of StarFleet merchants under Find a Service Station.
To report a lost, stolen or damaged card, who do I
call?
If your card is lost stolen, please report it immediately by
calling 1300 365 096. Lost, stolen or damaged cards will be
replaced subject to a replacement charge. Your replacement card
will be available to you within 3 to 5 working days.
My address has changed. Who do I notify?
Contact 1300 365 096, fax your new contact details to 02 9250 5797
or email starcard@caltex.com.au.
For any other inquiries, please don't hesitate to contact our
StarCard Customer Service on 1300 365 096 or email starcard@caltex.com.au.
Important Notice: To apply for StarCard, StarFleet or
StarFleetPlus, a current registered Australian Business Number
(ABN) or Australian Company Number (ACN) must be provided.
Partner Offers
Secure Parking
Secure Parking is the largest Australian-owned car park
operator with approximately 140 car parking sites in all major
capital cities. Secure Parking is Caltex's newest Card partner,
which brings the benefit of a 5% discount off the best rate of the
day for all StarCard, StarFleet and StarFleet Plus card
holders.
How do I take advantage of this offer?
Simply present your Caltex card at the time of payment and the
parking costs and savings will be itemised on your monthly
statement - just another way to help you manage your fleet costs
efficiently.
How can I find a Secure Parking location?
To find a secure parking location in your area please click here.
Stay up front and in control with StarCard Debit.
StarCard Debit is a handy card that offers customers everything
they can expect from a regular fuel card without the risk of
spending over their monthly budget. This prepaid option is the
perfect solution for individuals, families, tradespeople, small
businesses or anyone looking for complete control over their fuel
expenses.
What's more, unlike a credit card, StarCard Debit is a prepaid card
where your own money is used to make purchases with added benefits
such as great savings, rewards and tools to monitor everyday
expenditures.
It's easy to see the benefits:
- Prepaid for greater control of vehicle spending and suitable
for all levels of credit rating
- Savings of 1 cent per litre on regular unleaded petrol and
diesel and 2 cents per litre on premium petrol and diesel (Vortex
95 & 98 premium unleaded and Vortex Premium Diesel)
- 5% savings on selected in-store convenience items*
- Access over 2,000 Caltex service stations Australia-wide.
- Simple monthly reporting that's ATO-approved for businesses, as
well as itemised monthly invoices sent free to your Inbox each
month
- Complete online account management via online portal My Star
Cards, providing a variety of functions including account
management, card applications, and online reporting.
- Optional Roadside Assistance available at an additional $5.25
per month
Click here to download the StarCard Debit fact sheet
*Terms & conditions apply. For a full list of product
exclusions and locations where your discount is available visit www.caltex.com.au/starcarddebitlocations