The fuel card that helps drive your business.
Convenience and control are key elements to managing your
business vehicle expenses - StarCard offers that and a lot
more.
It's easy to see the benefits
- Cashless payment for all of your fuel, lubricant and in-store
items
- Purchase controls for security and efficiency
- Register online to receive and access monthly reports such
as:
- Active card lists
- Transaction reports
- Purchase by location reports
- Card holder reports
- GST summaries
- Australia-wide acceptance
- Low monthly card fees starting from $4.95 for 1-4 cards, and
$3.95 for 5-49 cards per account
- 24/7 dedicated customer service for lost/ stolen cards and
manual authorisations
* Paper-based invoices will be at an
additional cost to the Customer at $2.75 per card per month
Apply for a StarCard
A premium solution for your fleet.
It's easy to see the superior benefits
- Cashless payment for all of your fuel, lubricant and in-store
items
- Pre-authorisation required on every repair
- Purchase controls for security and efficiency
- Online account management and comprehensive monthly reporting
to assist fleet management such as:
- Fleet summaries
- Vehicles due for registration summaries
- Vehicles due for disposal summaries
- Vehicle exceeds tank capacity summaries
- Vehicle maintenance summaries
- Multiple fleet management solutions:
- Registration renewals, including CTP
- E-Toll and infringement management
- Accident management
- Vehicle purchase and disposal
- Exclusive access to 2,400 StarFleet merchants including car
manufacturer dealerships, and tyre, wheel and battery specialists,
as well as major franchise and independent repairers
- Preferential monthly card fees starting from $11.95 for 1-4
cards and $10.95 for 5-49 cards per account
- 24/7 dedicated customer services
* Paper-based invoices will be at an
additional cost to the Customer at $2.75 per card per month
Apply for a StarFleet Plus Card
An expanding fleet means expanding administration processes -
that's where StarFleet comes in.
It's easy to see the benefits
- Cashless payment for all of your fuel, lubricant and in-store
items
- Purchase controls for security and efficiency
- Register online to receive and access detailed monthly
reporting to assist fleet management such as:
- Active card lists
- Transaction reports
- Purchase by location reports
- Card holder reports
- GST summaries
- No pre-authorisation required for repairs under $500
- Exclusive access to 2,400 StarFleet merchants including car
manufacturer dealerships, and tyre, wheel and battery specialists,
as well as major franchise and independent repairers
- Preferential monthly card fees starting from $6.95 for 1-4
cards, and $5.95 for 5-49 cards per account
- 24/7 dedicated customer service for lost/ stolen cards and
manual authorisations
* Paper-based invoices will be at an
additional cost to the Customer at $2.75 per card per month
Apply for a StarFleet card
Frequently asked questions all about the Caltex StarCards.
Where can I use my StarCard, StarFleet or StarFleetPlus
card?
There are over 1,800 of our service stations
Australia-wide that accept StarCard, StarFleet or StarFleetPlus. To
locate a service station by state, town or suburb, or to plan a
trip via participating service stations, click on 'Find a Service Station' or
call 1300 365 096.
I've forgotten my PIN - or need to change it. What do I
do?
Simply call StarCard Customer Service on 1300 365
096, or if you have StarCard online access, log in by clicking
here.
Can I upgrade my StarCard to a StarFleet or
StarFleetPlus card?
Yes. Call StarFleet to find out how to upgrade on 1300 365
096.
What extra services do you get from StarFleetPlus
compared to StarFleet?
A StarFleet card will reduce your administration by
allowing you to pay for fuel and vehicle servicing with the one
card. StarFleetPlus is a complete fleet management solution
designed to help you manage your vehicles so you can manage your
business. It also allows you to pay for vehicle servicing and
repairs, but the expenditure is controlled through
pre-authorisation of repairs by the StarFleet Maintenance
Controllers. Some of the other services available with
StarFleetPlus include - detailed monthly ATO-approved reports, and
fleet management advice, as well as purchase/disposal, toll and
fine management.
Where can I get a list of StarFleet and StarFleetPlus
merchants?
You can see a list of StarFleet merchants under Find a Service Station.
To report a lost, stolen or damaged card, who do I
call?
If your card is lost stolen, please report it immediately by
calling 1300 365 096. Lost, stolen or damaged cards will be
replaced subject to a replacement charge. Your replacement card
will be available to you within 3 to 5 working days.
My address has changed. Who do I notify?
Contact 1300 365 096, fax your new contact details to 02 9250 5797
or email starcard@caltex.com.au.
For any other inquiries, please don't hesitate to contact our
StarCard Customer Service on 1300 365 096 or email starcard@caltex.com.au.
Important Notice: To apply for StarCard, StarFleet or
StarFleetPlus, a current registered Australian Business Number
(ABN) or Australian Company Number (ACN) must be provided.
Apply for a card
For Small Business and Fleets (Fuel purchases of
<$30,000/month)
To apply for a Caltex StarCard, StarFleet or StarFleet Plus card
online, please click on one of the links below:
Starcard, StarFleet and StarFleet Plus - New Customer
Application
Existing Customers can apply for additional cards via StarCard
Online
To complete your application process, please print and sign the
online application form, the direct debit request form and the
Caltex direct debit service agreement and send to the following
address:
GPO Box 3998
Sydney, NSW
2001
For any small business enquiries regarding our StarCard
products, please contact our Customer Service team on 1300 365
096.
For terms and conditions please
click here.
For Medium to Large Businesses and Fleets (Fuel
purchases of >$30,000/ month)
Please contact our Customer Service team on 1300 227 340, and
one of our Business Managers will assess your requirements and will
provide you with advice on how your business will benefit by using
StarCard.
For terms and conditions please
click here.
Stay on the road with Caltex Roadside Assistance.
When your car stops working, our roadside assistance is just a
phone call away.
And with no joining fees and a monthly fee of just $5.25 per
vehicle, Caltex Roadside Assistance is more cost-effective than
nearly every other equivalent service in Australia.
What's more, the small fee is conveniently billed to your
monthly StarCard account, providing even more consolidation of your
vehicle expenses. And there's no limit to the number of calls you
can make for help with:
- mechanical breakdowns
- emergency Fuel*
- wheel changing
- flat batteries*
- key lockout*
- towing (20 kilometres free)
If your vehicle cannot be fixed roadside, it will be towed for
up to 20 kilometres to one of our Caltex nominated repairers. Any
additional costs for towing outside the 20
kilometres radius can be charged to your card.
* Products and services at your
cost
Eligible vehicles
Vehicles eligible are all passenger, 4x4 recreational and light
commercial vehicles under 3,500 Kg GVM (excluding payload at the
time of breakdown) which are not greater than 2.5 metres wide, 6.0
metres in length and with a wheel span less than 1.8 metres.
Apply
Now
To add Caltex Roadside Assistance to your existing account, you
can download an
application form and fax to 02 9250 5797 or call our Customer
Service Team on 1300 365 096.
Secure Parking
Secure Parking is the largest Australian-owned car park
operator with approximately 140 car parking sites in all major
capital cities. Secure Parking is Caltex's newest Card partner,
which brings the benefit of a 5% discount off the best rate of the
day for all StarCard, StarFleet and StarFleet Plus card
holders.
How do I take advantage of this offer?
Simply present your Caltex card at the time of payment and the
parking costs and savings will be itemised on your monthly
statement - just another way to help you manage your fleet costs
efficiently.
How can I find a Secure Parking location?
To find a secure parking location in your area please click here.
Secure Parking Parktoberfest - Win on the
spot!
When you park at a Secure Parking car location during
Parktoberfest during 18th September - 14th November you'll
receive a specially marked Parktoberfest parking ticket. Simply
enter your unique ticket number via SMS or online and you're
in with a chance to win over $150,000 in prizes. First prize is a
Trip to a World Festival of your choice, plus a huge range of other
great prizes.
For more information click here
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