StarCards

 

The fuel card that helps drive your business.

Caltex StarCard

Convenience and control are key elements to managing your business vehicle expenses - StarCard offers that and a lot more.

It's easy to see the benefits

  • Cashless payment for all of your fuel, lubricant and in-store items
  • Purchase controls for security and efficiency
  • Register online to receive and access monthly reports such as:
- Active card lists
- Transaction reports
- Purchase by location reports
- Card holder reports
- GST summaries
  • Australia-wide acceptance
  • Low monthly card fees starting from $4.95 for 1-4 cards, and $3.95 for 5-49 cards per card per month
  • 24/7 dedicated customer service for lost/ stolen cards and manual authorisations
* Paper-based invoices will be at an additional cost to the Customer at $2.75 per month

StarCard Terms and Conditions

Apply Now

To ensure your business applies for the most suitable solution please select one of the below options:

  1. For small to medium businesses with less than $30,000 a month in fuel purchases apply here
  2. For large businesses that require greater than $30,000 a month in fuel purchases please call 1300 227 340 and one of our Business Managers will assist with your application.

Alternatively if you would like to discuss the most suitable solution for your business please call our Customer Service team on 1300 365 096.

A premium solution for your fleet.

Caltex StarFleetPlus



It's easy to see the superior benefits
  • Cashless payment for all of your fuel, lubricant and in-store items
  • Pre-authorisation required on every repair
  • Purchase controls for security and efficiency
  • Online account management and comprehensive monthly reporting to assist fleet management such as:
- Fleet summaries
- Vehicles due for registration summaries
- Vehicles due for disposal summaries
- Vehicle exceeds tank capacity summaries
- Vehicle maintenance summaries
  • Multiple fleet management solutions:
- Registration renewals, including CTP
- E-Toll and infringement management
- Accident management
- Vehicle purchase and disposal
  • Exclusive access to 2,400 StarFleet merchants including car manufacturer dealerships, and tyre, wheel and battery specialists, as well as major franchise and independent repairers
  • 24/7 dedicated customer services
For pricing and other details please contact our Customer Service team on 1300 227 340, and one of our Business Managers will assess your requirements

* Paper-based invoices will be at an additional cost to the Customer at $2.75 per month

StarCard Terms and Conditions

Apply Now

To ensure your business applies for the most suitable solution please select one of the below options:

  1. For small to medium businesses with less than $30,000 a month in fuel purchases apply here
  2. For large businesses that require greater than $30,000 a month in fuel purchases please call 1300 227 340 and one of our Business Managers will assist with your application.

Alternatively if you would like to discuss the most suitable solution for your business please call our Customer Service team on 1300 365 096.

An expanding fleet means expanding administration processes - that's where StarFleet comes in.

Caltex StarFleet

It's easy to see the benefits

  • Cashless payment for all of your fuel, lubricant and in-store items
  • Purchase controls for security and efficiency
  • Register online to receive and access detailed monthly reporting to assist fleet management such as:
- Active card lists
- Transaction reports
- Purchase by location reports
- Card holder reports
- GST summaries
  • No pre-authorisation required for repairs under $500
  • Exclusive access to 2,400 StarFleet merchants including car manufacturer dealerships, and tyre, wheel and battery specialists, as well as major franchise and independent repairers
  • 24/7 dedicated customer service for lost/ stolen cards and manual authorisations
* Paper-based invoices will be at an additional cost to the Customer at $2.75 per month

StarCard Terms and Conditions

Apply Now

To ensure your business applies for the most suitable solution please select one of the below options:

  1. For small to medium businesses with less than $30,000 a month in fuel purchases apply here
  2. For large businesses that require greater than $30,000 a month in fuel purchases please call 1300 227 340 and one of our Business Managers will assist with your application.

Alternatively if you would like to discuss the most suitable solution for your business please call our Customer Service team on 1300 365 096.

Stay on the road with Caltex Roadside Assistance.

When your car stops working, our roadside assistance is just a phone call away.

And with no joining fees and a monthly fee of just $5.25 per vehicle, Caltex Roadside Assistance is more cost-effective than nearly every other equivalent service in Australia.

What's more, the small fee is conveniently billed to your monthly StarCard account, providing even more consolidation of your vehicle expenses. And there's no limit to the number of calls you can make for help with:

  • mechanical breakdowns
  • emergency Fuel*
  • wheel changing
  • flat batteries*
  • key lockout*
  • towing (20 kilometres free)

If your vehicle cannot be fixed roadside, it will be towed for up to 20 kilometres to one of our Caltex nominated repairers. Any additional costs for towing outside the 20 kilometres radius can be charged to your card.

* Products and services at your cost

Eligible vehicles

Vehicles eligible are all passenger, 4x4 recreational and light commercial vehicles under 3,500 Kg GVM (excluding payload at the time of breakdown) which are not greater than 2.5 metres wide, 6.0 metres in length and with a wheel span less than 1.8 metres.

Apply Now

To add Caltex Roadside Assistance to your existing account, you can download an application form and fax to 02 9250 5797 or call our Customer Service Team on 1300 365 096.

Frequently asked questions all about the Caltex StarCards.

Where can I use my StarCard, StarFleet or StarFleetPlus card?
There are over 1,800 of our service stations Australia-wide that accept StarCard, StarFleet or StarFleetPlus. To locate a service station by state, town or suburb, or to plan a trip via participating service stations, click on 'Find a Service Station' or call 1300 365 096.

I've forgotten my PIN - or need to change it. What do I do?
Simply call StarCard Customer Service on 1300 365 096, or if you have StarCard online access, log in by clicking here.

Can I upgrade my StarCard to a StarFleet or StarFleetPlus card?
Yes. Call StarFleet to find out how to upgrade on 1300 365 096.

What extra services do you get from StarFleetPlus compared to StarFleet?
A StarFleet card will reduce your administration by allowing you to pay for fuel and vehicle servicing with the one card. StarFleetPlus is a complete fleet management solution designed to help you manage your vehicles so you can manage your business. It also allows you to pay for vehicle servicing and repairs, but the expenditure is controlled through pre-authorisation of repairs by the StarFleet Maintenance Controllers. Some of the other services available with StarFleetPlus include - detailed monthly ATO-approved reports, and fleet management advice, as well as purchase/disposal, toll and fine management.

Where can I get a list of StarFleet and StarFleetPlus merchants?
You can see a list of StarFleet merchants under Find a Service Station.

To report a lost, stolen or damaged card, who do I call?
If your card is lost stolen, please report it immediately by calling 1300 365 096. Lost, stolen or damaged cards will be replaced subject to a replacement charge. Your replacement card will be available to you within 3 to 5 working days.

My address has changed. Who do I notify?
Contact 1300 365 096, fax your new contact details to 02 9250 5797 or email starcard@caltex.com.au.

For any other inquiries, please don't hesitate to contact our StarCard Customer Service on 1300 365 096 or email starcard@caltex.com.au.

Important Notice: To apply for StarCard, StarFleet or StarFleetPlus, a current registered Australian Business Number (ABN) or Australian Company Number (ACN) must be provided.

Partner Offers

Car Wash
All StarCard, StarFleet and StarFleetPlus cardholders can save 10% when washing their car at any participating Caltex service station between November 2010 and February 2011.

For more information and to find a car wash site near you click here.

Secure Parking
Secure Parking is the largest Australian-owned car park operator with approximately 140 car parking sites in all major capital cities. Secure Parking is Caltex's newest Card partner, which brings the benefit of a 5% discount off the best rate of the day for all StarCard, StarFleet and StarFleet Plus card holders.

How do I take advantage of this offer?
Simply present your Caltex card at the time of payment and the parking costs and savings will be itemised on your monthly statement - just another way to help you manage your fleet costs efficiently.

How can I find a Secure Parking location?
To find a secure parking location in your area please click here.






StarCard Debit is the new card that offers customers everything they can expect from a regular fuel card without the risk of spending over their monthly budget. This prepaid option is the perfect solution for smaller businesses or start-ups looking for complete control over their business fuel expenses. And because it's not a credit-orientated fuel card, it's suitable for everyone, regardless of credit rating.

It's easy to see the benefits:

  • Prepaid for greater control of fleet spending and suitable for all levels of credit rating
  • Savings of 1 cent per litre on regular petrol and diesel and 2 cents per litre on premium petrol and diesel
  • Access to over 1,800 Caltex service stations
  • Simple monthly reporting that's ATO-approved and itemised monthly invoices free to your inbox each month
  • Complete online account management via StarCard Online, providing a variety of functions including account management, card applications, and extensive online reporting, plus Customer Service
  • Low monthly card fees starting from $4.95 per card per month
  • Optional Roadside Assistance available at an additional $5.25 per month

Click here to download the StarCard Debit fact sheet or here to apply online.

To speak with a Customer Service Representative call 1300 365 096.

For terms and conditions please click here.



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