The fuel card that helps drive your business.
Convenience and control are key elements to managing your business vehicle expenses.
StarCard offers that and a lot more. Take a look at how StarCard can help you manage your fleet expenses more efficiently, starting right now:
- a practical, cost-effective way to keep vehicles on the road
- simple monthly reporting and itemised statement
- purchase control limits and product purchase limits on every card
- local dedicated Customer Service
- 24/7 electronic access to your account via StarCard Online, with a range of functions including card applications, closing cards and online reporting
- optional Caltex roadside assistance
Apply for a StarCard
Premium cars and fleets need a premium fleet management solution. At Caltex, we have one. It’s called StarFleetPlus.
And this is how you can put it to work for you:
- acceptance at over 2,400 leading brand car dealerships, major franchise repair networks and independent repairers
- the assurance and peace of mind that no repairs/maintenance carried out without pre-authorised approval by StarFleet maintenance controller
- three detailed ATO-approved monthly reports, including fleet register, fleet details and fleet exemption, as well as real time exceptions, FBT and ad hoc reports capability
- access to fleet information, including issuing new cards and transferring cards between accounts
- purchase control limits and product purchase limits, including daily and monthly spending limits
- access to expert advice on how to best manage your fleet
- online account management
- vehicle registration, purchase and disposal
- 24/7 local dedicated StarFleetPlus Customer Service
- optional Caltex roadside assistance.
Apply for a StarFleet Plus Card
An expanding fleet means expanding administration processes. And that’s where the StarFleet fuel card comes in.
Take a look at how StarFleet works harder to help you manage your fleet more easily:
- one easy to read invoice combining fuel and maintenance charges along with your savings
- acceptance at over 2,400 leading brand car dealerships, major franchise repair networks and independent repairers
- simple monthly reporting and itemised statement
- security, purchase control limits and product purchase limits, including daily and monthly spending limits, and odometer pins
- access to fleet information, including issuing new cards and transferring cards between accounts
- 24/7 local dedicated Customer Service
- negotiated rates for parts and labour
- no preauthorisation is required for repairs under $500
- optional Caltex roadside assistance.
Apply for a StarFleet card
Frequently asked questions all about the Caltex StarCards.
Where can I use my StarCard, StarFleet or StarFleetPlus card?
There are over 1,800 of our service stations Australia-wide that accept StarCard, StarFleet or StarFleetPlus. To locate a service station by state, town or suburb, or to plan a trip via participating service stations, click on ‘Find a Service Station’ or call 1300 365 096.
I’ve forgotten my PIN – or need to change it. What do I do?
Simply call StarCard Customer Service on 1300 365 096, or if you have StarCard online access, log in by clicking here.
Can I upgrade my StarCard to a StarFleet or StarFleetPlus card?
Yes. Call StarFleet to find out how to upgrade on 1300 365 096.
What extra services do you get from StarFleetPlus compared to StarFleet?
A StarFleet card will reduce your administration by allowing you to pay for fuel and vehicle servicing with the one card. StarFleetPlus is a complete fleet management solution designed to help you manage your vehicles so you can manage your business. It also allows you to pay for vehicle servicing and repairs, but the expenditure is controlled through pre-authorisation of repairs by the StarFleet Maintenance Controllers. Some of the other services available with StarFleetPlus include - detailed monthly ATO-approved reports, and fleet management advice, as well as purchase/disposal, toll and fine management.
Where can I get a list of StarFleet and StarFleetPlus merchants?
You can see a list of StarFleet merchants under Find a Service Station.
To report a lost, stolen or damaged card, who do I call?
If your card is lost stolen, please report it immediately by calling 1300 365 096. Lost, stolen or damaged cards will be replaced subject to a replacement charge. Your replacement card will be available to you within 3 to 5 working days.
My address has changed. Who do I notify?
Contact 1300 365 096, fax your new contact details to 02 9250 5797 or email starcard@caltex.com.au.
For any other inquiries, please don’t hesitate to contact our StarCard Customer Service on 1300 365 096 or email starcard@caltex.com.au.
Important Notice: To apply for StarCard, StarFleet or StarFleetPlus, a current registered Australian Business Number (ABN) or Australian Company Number (ACN) must be provided.
Apply for a card
Contact us
To apply for a Caltex StarCard online, please click on the links below:
New Customer Application
Existing Customer Application
Related documents are listed below:
If your fuel purchases are less than $30,000 per month, please contact our StarCard Customer Service on 1300 365 096. One of our Customer Service Representatives will be able to answer your questions regarding Caltex StarCard.
If you spend more than $30,000 per month on fuel, you should contact StarCard Sales on 1300 227 340. One of our Business Managers will then be able to discuss your individual requirements and how your business will benefit by using StarCard.
Stay on the road with Caltex Roadside Assistance.
When your car stops working, our roadside assistance is just a phone call away.
And with no joining fees and a monthly fee of just $5.25 per vehicle, Caltex Roadside Assistance is more cost-effective than nearly every other equivalent service in Australia.
What’s more, the small fee is conveniently billed to your monthly StarCard account, providing even more consolidation of your vehicle expenses. And there’s no limit to the number of calls you can make for help with:
- mechanical breakdowns
- emergency Fuel*
- wheel changing
- flat batteries*
- key lockout*
- towing (20 kilometres free)
If your vehicle cannot be fixed roadside, it will be towed for up to 20 kilometres to one of our Caltex nominated repairers. Any additional costs for towing outside the 20 kilometres radius can be charged to your card.
* Products and services at your cost
Eligible vehicles
Vehicles eligible are all passenger, 4x4 recreational and light commercial vehicles under 3,500 Kg GVM (excluding payload at the time of breakdown) which are not greater than 2.5 metres wide, 6.0 metres in length and with a wheel span less than 1.8 metres.
Apply Now
To add Caltex Roadside Assistance to your existing account, you can download an application form and fax to 02 9250 5797 or call our Customer Service Team on 1300 365 096.