Our vision is to be the Australian oil refining and marketing company most admired for its people, partnership and performance.

Our values

• We treat all people with fairness, respect and dignity.
• We meet the highest ethical standards and operate in a socially responsible manner.
• We respect and comply with the law.
• We conduct our business in a manner that respects the environment and benefits the communities where we work.
• We are committed to incident-free operations and are passionate about achieving results that exceed expectations.
• We are focused on providing products and services that meet or exceed the needs of our customers.

Our strategic intents in pursuit of our vision are:

• operational excellence through safe, secure, reliable, efficient, incident-free and environmentally sound operations
• cost management by lowering unit-costs through innovation, technology and work-process improvements
• capital stewardship by investing in the best project opportunities and executing them better than our strongest competitors
• strong and sustained profitability through leadership in brand, supply chain and asset management, in developing new opportunities, and favourably shaping the business environment
• partnering with employees and other stakeholders by engaging the hearts and minds of our employees through empowerment, respect and dignity, and by building mutually beneficial relationships.

Our success

We earn "most admired" status when we are:

• the Australian industry leader in incident-free operations (safety, security, reliability, efficiency and environmental stewardship)
• maintaining a competitive cost structure
• generating above-industry returns through prudent investments and pace-setter project implementation (safer, faster and at lower cost)
• using our brand, supply chain and assets to achieve industry leading profitability
• preferred as a place to work, the business partner of choice, and valued contributors to the quality of life in the communities where we do business
• highly competitive in shareholder returns.

We will measure our progress toward these goals by use of appropriate metrics.

We will build world-class organisational capability combining people, process and culture to achieve and sustain industry-leading performance.