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Have a question?

We've put together a list of answers to the most common questions that we get from our customers. From fuel pricing to franchising, you'll find what you're looking for here.
Call Us
 Team  Phone no. Operating hours
Customer Feedback 1800 240 398 Mon - Fri: 8:30am - 5:00pm (EST)
Fuel and Lubricant Orders 1300 656 923 Mon - Fri: 7:30am - 6:00pm (EST)
Onsite Refuelling Enquiries 1300 255 677  Mon - Fri: 7.00am - 5.00pm (Local Time) 
Lubelink Fuel and Lubricant Technical Support 1300 364 169 Mon - Thu: 8:00am - 5:30pm (EST)
    Fri: 8:00am - 5:00pm (EST)
StarCard Customer Service 1300 365 096 Mon - Fri: 8:30am - 6:00pm (EST)
Lost and Stolen Fuel Cards 1300 365 096 Mon - Sun: 24 hours
Online Business Centre Support 1300 662 669 Mon - Fri: 8:30am - 5:00pm (EST)
StarFleet Vehicle Maintenance Support 1300 656 014 Mon - Fri: 7:30am - 9:00pm (EST)
    Sat: 8:30am - 3:00pm (EST)
Lytton Refinery Community Hotline 
1800 675 487 
Mon - Sun: 24 Hours
Caltex Roadside Assistance 1800 225 111 Mon - Sun: 24 Hours
Caltex Australia Limited Head Office 02 9250 5000 Mon - Fri: 8:30am - 5:00pm (EST)

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