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Tips to Remember When Using Your StarCash
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StarCash is equivalent to using cash
so please keep it in a safe place as lost or stolen cards
cannot be replaced. |
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Make a note of your card number, because
if you know this number, the card can be cancelled upon
request |
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When storing your StarCash card in
your purse or wallet, make sure that the magnetic strip
does not come into contact with other credit cards as
this may cause problems for the electronic devices used
in store to read the card. |
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StarCash can only be redeemed at stores
that have EFTPOS facilities and can only be used electronically. |
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If your total purchase exceeds the
stored value remaining on the card, the difference can
be made up with cash only. |
Conditions of Use
These conditions apply to any
use of a Caltex StarCash Card ("Card") by any person
("Customer"):
- Acceptance of Conditions of Use.
Any use of a Card by a Customer will be deemed to be an
acceptance of these conditions.
- Validity of Card. Where
a signature panel is provided on a Card, the Customer must
sign the Card immediately. Any relevant Card which has not
been signed will not be accepted.
- Verification of Card. If a Card has a PIN verification, the customers must enter the PIN at the time of purchase.
- Purchase of Goods and Services.
The Card may only be used at Caltex/Ampol outlets where
EFTPOS facilities are available and operational. The Card
can be used to purchase (or part pay in conjunction with
cash) any goods or services available at these outlets.
- No cash. No cash out facilities
are available with the Card and the Card is not redeemable
for cash.
- Customer Responsibility.
Customer must ensure all details on any receipt are correct.
Any dispute regarding receipt details is between the Customer
and the Caltex outlet.
- Non-Supply of Goods or Services.
Caltex will have no liability to the Customer where an authorised dealer refuses to supply products or services to the Customer.
- Property and Loss. The
Card remains the property of Caltex. If any Card is lost
or stolen, or if the Customer becomes aware of the possibility
of any unauthorised use of the Card, the Customer must immediately
notify Caltex on 1800 021 935. Until the Customer has given
Caltex such notice, the Customer is liable for any unauthorised
use of the Card. Caltex will not replace a Card with a face
value of less than $150. If Caltex replaces any Card, a
card replacement fee of $50.00 will be charged.
- Purchase Limit. The total
amount of purchases made by a Customer on a Card must not
exceed the face value of the Card or reissued value of a
replacement Card. The Caltex EPTPOS system will check for
any purchase in excess of this limit. If the Customer's
purchases exceed the face value of the Card, the Customer
is liable to Caltex for the payment in cash of any such
excess.
- Expiry. The Card expires on the last day of the month stated on the Card, or if no month is stated, 12 months after the date of purchase of the Card. The Card cannot be used after the expiry date. Any balance that remains on the card after expiry will not be available for use.
- Use of Card at Unmanned Locations.
Cards can only be used at unmanned locations if they have
PIN verification. Therefore, the Customer must request PIN
verification when ordering a Card if the Customer wishes
to use a Card at an unmanned location.
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