Roadside Assistance
Stay on the road with Caltex Roadside Assistance.


Knowing that your vehicle is covered for roadside breakdowns for a small monthly fee is very reassuring. You may never have to use it, but knowing that it's there and that it won't break the bank is a silent relief for thousands of businesses like yours.

As a Caltex card holder you can take advantage of Caltex Roadside Assistance, a national service with a streamlined solution to vehicle breakdowns. Caltex takes the quality of its products seriously, and Caltex Roadside Assistance is no different.

It is designed with your needs in mind: to get you and your vehicle moving as soon as possible, an essential for any business.

The small monthly charge for Caltex Roadside Assistance will be billed to the StarCard, StarCard Debit, StarFleet or StarFleetPlus card linked to the vehicle and will appear on your monthly Caltex Card statement for easy consolidation of your vehicle costs - reducing the amount of time you spend on paperwork.

Member Benefits

  • No joining fee   
  • Low monthly card fee   
  • Free cancellation
  • Nationwide Coverage   
  • 24 hour service   
  • Toll free number
  • Unlimited Call Outs   
  • Technical Advice    

Eligible Vehicles

Vehicles eligible are all passenger, 4x4 recreational and light commercial vehicles under 3,500 Kg GVM (excluding payload at the time of breakdown) which are not greater than 2.5 metres wide, 6.0 metres in length and with a wheel span less than 1.8 metres.

Coverage

  • Mechanical breakdowns
    Minor breakdown related repairs. If it is not possible to fix your car by the side of the road or if repairing the problem could affect your vehicle's warranty, your vehicle will be towed.
  • Flat batteries*
    Jump starting of a flat battery. Replacement batteries available and can be charged to your card.
  • Emergency fuel*
    Provision of emergency fuel (where government regulations permit) or transport of vehicle to nearest refuelling station.
  • Key lockouts*
    Arranging a locksmith to attend. 
  • Wheel changing
    Inflation of a flat tyre or replacement of a flat tyre with the vehicle's serviceable spare.   
  • Towing (20km free)
    If your vehicle cannot be fixed roadside, it will be towed for up to 20km free to a Caltex nominated repairer. Any costs incurred towing to a location outside the 20km radius can be charged to your card.
*Products/additional services at the customer's cost. If it is not possible to fix your car by the side of the road or if repairing the problem could affect your vehicle's warranty, your vehicle will be towed.



Apply Today

To add Caltex Roadside Assistance to your existing account, you can download an application form and fax to 02 9250 5797 or call our Customer Service Team on 1300 365 096.

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