Knowing that your vehicle is covered for roadside breakdowns for a
small monthly fee is very reassuring. You may never have to use it,
but knowing that it's there and that it won't break the bank is a
silent relief for thousands of businesses like yours.
As a Caltex card holder you can take advantage of Caltex Roadside
Assistance, a national service with a streamlined solution to
vehicle breakdowns. Caltex takes the quality of its products
seriously, and Caltex Roadside Assistance is no different.
It is designed with your needs in mind: to get you and your vehicle
moving as soon as possible, an essential for any business.
The small monthly charge for Caltex Roadside Assistance will be
billed to the StarCard, StarCard Debit, StarFleet or StarFleetPlus
card linked to the vehicle and will appear on your monthly Caltex
Card statement for easy consolidation of your vehicle costs -
reducing the amount of time you spend on paperwork.
- No joining fee
- Low monthly card fee
- Free cancellation
- Nationwide Coverage
- 24 hour service
- Toll free number
- Unlimited Call Outs
- Technical Advice
Vehicles eligible are all passenger, 4x4 recreational and light
commercial vehicles under 3,500 Kg GVM (excluding payload at the
time of breakdown) which are not greater than 2.5 metres wide, 6.0
metres in length and with a wheel span less than 1.8 metres.
*Products/additional services at the
customer's cost. If it is not possible to fix your car by the side
of the road or if repairing the problem could affect your vehicle's
warranty, your vehicle will be towed.
- Mechanical breakdowns
Minor breakdown related repairs. If it is not possible to fix your
car by the side of the road or if repairing the problem could
affect your vehicle's warranty, your vehicle will be towed.
- Flat batteries*
Jump starting of a flat battery. Replacement batteries available
and can be charged to your card.
- Emergency fuel*
Provision of emergency fuel (where government regulations permit)
or transport of vehicle to nearest refuelling station.
- Key lockouts*
Arranging a locksmith to attend.
- Wheel changing
Inflation of a flat tyre or replacement of a flat tyre with the
vehicle's serviceable spare.
- Towing (20km free)
If your vehicle cannot be fixed roadside, it will be towed for up
to 20km free to a Caltex nominated repairer. Any costs incurred
towing to a location outside the 20km radius can be charged to your
To add Caltex Roadside Assistance to your existing account, you
can download an
application form and fax to 02 9250 5797 or call our Customer
Service Team on 1300 365 096.