Case Studies

The new store format is owned and operated by Caltex, featuring a curated product range perfect for customers looking to grab something fresh to eat for breakfast, lunch or dinner or to pick up high quality fresh food and groceries for later.

Joanne Taylor, Caltex Executive General Manager, Convenience Retail, said: “We are excited about redefining the convenience experience for our customers. We know Australians lead busy lives and are looking for great quality fresh food for a meal on the go or to make preparing a meal at home a little bit easier.

“This new store will set the new standard of service, product quality and range that customers will begin to expect when they shop in the petrol and convenience sector.”

The new Caltex Woolworths Metro offers an array of sandwiches, hot food and barista made coffee, alongside fresh fruit and vegetables and easier and fast payment options, including self-checkouts and the availability of Caltex’s FuelPay capability on the forecourt. Quick service restaurant partners, including Boost Juice, will be incorporated into Caltex Woolworths Metro stores where they complement the offer on site and can help deliver sales growth.

A second Caltex Woolworths Metro has launched in Kingsford, New South Wales.

Given the volume of materials collected from the demolition, a primary focus was to reduce waste being sent to landfill. Working towards this goal, the team were able to:

• empty, clean and demolish 55 tanks;
• process, crush and recycle 112,000 tonnes of concrete, which were re-used as road base and topcoat for the new terminal; and
• demolish, process and sell over 50,000 tonnes of steel.

An ongoing focus is improving the environmental condition of the groundwater and soil to meet land use planning and regulatory requirements. Innovative approaches to remediation have been trialled and are now being used at scale, such as bioremediation and the removal of contaminated soil to an offsite thermal treatment facility.

Ciara Doran, General Manager Distribution, said: “The closure of the Kurnell refinery, which opened in 1956, was the end of an era at Caltex. However, we were extremely pleased to complete the decommissioning and demolition work without any lost time injuries and without any negative impact to the local environment.

“We are now focused on using our innovative methods to conduct the remediation work and are partnering closely with the Environmental Protection Authority to ensure compliance.

“We look forward to continuing this important work over the next eight years.” 

Opened in the small town of Maheno, and in Gore, approximately 60 kilometres northeast of Invercargill, the sites were a welcome addition to the local communities because of their competitive fuel prices delivered through Gull’s unmanned format.

The Maheno site serves a population of 72 people as well as travellers using the State Highway 1. Since Gull acquired the site, due to its highly competitive fuel prices and premium fit-out, the average weekly volumes have increased significantly.

Dave Bodger, Gull’s General Manager, said that Gull expects to open another four service stations in the South Island over the next two years as it executes its growth strategy.

“It has been a long journey to enter into the South Island market, so we were really pleased to open these sites in Maheno and Gore and we have already had really positive feedback from the local communities,” said Mr Bodger.

“Our growth strategy leverages the skills of our people in New Zealand and is well supported by our colleagues in the broader Fuels & Infrastructure business. Our expansion will continue to be delivered together, with knowledge sharing between our teams, who operate in different markets with different commercial models and scale, helping to build capability and improve execution.”

Gull will open at least two new sites in the South Island in 2020 and another two in 2021.