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Drought

Drought Assistance Package

Caltex has announced an upfront $100,000 donation to Rural Aid and an ongoing drought assistance package to lend a hand to rural producers facing tough times as the drought continues affecting NSW and much of Queensland.

Caltex has also pulled together a package of support which includes:
1. Fuel to keep farmers moving in the form of $200 StarCash fuel vouchers for farmers registered with Rural Aid for drought assistance, to be administered by Rural Aid
2. A contribution towards Rural Aid’s own fuel bill to keep their team and vehicles where they are needed the most
3. A pledge to donate $1 for every new 20 litre Delo® lubricant product purchased to Rural Aid 
4. Farm Army assistance a volunteering by Caltex employees, their family and friends via the Rural Aid Farm Army initiative
5. Support for Rural Aid’s upcoming fundraising events
6. Working with our customers to manage their cash flow by extending credit terms for some farmers

 
FAQs

How do farmers access the $200 StarCash fuel voucher?
The fuel vouchers are for farmers registered with Rural Aid for drought assistance and is administered by Rural Aid.

I am drought affected, how do I extend my payment terms on my fuel bill?
For customers who wish to extend their credit terms we suggest you get in touch with your account manager or call 1300 365 096 (option 2 and then option 1).

What else are you doing for drought affected communities?
Caltex has announced its drought assistance package and is in discussions with our larger customers and other corporate partners to find additional programs that will assist communities facing tough times as a result of the drought.

Are you making money out of extending credit terms for farmers?
No, we don’t charge interest.

Why are you supporting Rural Aid?
Rural Aid, a charity set up to provide a central point of focus for rural communities who require assistance will get a package of support worth more than $100,000 from Caltex.

What about small businesses in regional communities that are facing tough times?
At this time we have focused our support on the primary producers on the front line, however we are also considering other ways to support the broader community in regional NSW and Queensland.