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We've put together a list of answers to the most common questions that we get from our customers. From fuel pricing to franchising, you'll find what you're looking for here.
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 Team  Phone no. Operating hours

Customer Feedback

1800 240 398

Mon - Fri: 8:30am - 5:00pm (AEDT)

Fuel and Lubricant Orders

1300 656 923

Mon - Fri: 7:30am - 6:00pm (AEDT)

On Site Refuelling Enquiries

1300 255 677 

Mon - Fri: 7.00am - 5.00pm (Local Time) 

Lubelink Fuel and Lubricant Technical Support

1300 364 169

Mon - Thu: 8:00am - 5:30pm (AEDT)

 

 

Fri: 8:00am - 5:00pm (AEDT)

StarCard Customer Service

1300 365 096

Mon - Fri: 8:30am - 6:00pm (AEDT)

Lost and Stolen Fuel Cards

1300 365 096

Mon - Sun: 24 hours

myCaltex Support

1300 662 669

Mon - Fri: 8:30am - 5:00pm (AEDT)

StarFleet Vehicle Maintenance Support

1300 656 014

Mon - Fri: 7:30am - 7:00pm (AEDT)

 

 

Sat: 8:30am - 1:00pm (AEDT)

Lytton Refinery Community Hotline 

1800 675 487 

Mon - Sun: 24 Hours

Caltex Roadside Assistance

1800 225 111

Mon - Sun: 24 Hours

Caltex Australia Limited Head Office

Level 24, 2 Market St

Sydney NSW 2000

02 9250 5000

Mon - Fri: 8:30am - 5:00pm (AEDT)

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