The Caltex Operational Excellence Management System (OEMS) provides a framework for systematically managing personal health and safety, process safety, the environment, reliability, quality and efficiency. Through application of our OEMS, we work to understand the risks and hazards posed by our business operations, implement appropriate controls to eliminate or minimise risk, and then provide assurance that the controls we put in place are working.
Our OEMS consists of three integral parts:
|Leadership accountability and culture||Management system process||Operational excellence processes|
|A key component to our management system is strong, visible, accountable leadership. We work to ensure that operational excellence is embedded in the Caltex culture||Our management system process is a systematic approach to driving improvements and follows the Plan-Do-Act-Check methodology||We have 22 operational excellence processes that set the standards and requirements to be met by the business|
Our operational excellence performance monitoring and governance program ensures that control measures adopted for the management of risks continue to remain reliable and effective. It also ensures that the results of performance monitoring are acted upon and used for continuous improvement.