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Roadside Assistance

Need more help?

For more serious set-backs on the road, call us for help and we can offer the below at an additional cost* that can also be added to your StarCard.

  • Mechanical Breakdowns, Towing - if it’s not possible to fix your car by the side of the road or if repairing the problem could affect your vehicle warranty
  • Towing over 30 km - if your vehicle is outside the 30km radius for free towing and cannot be fixed on the roadside
  • Wheel changing  - if we need to replace a flat tyre with a new one
  • Flat Batteries - providing replacement batteries
  • Emergency fuel - provision of emergency fuel (where government regulations permit) or transporting your vehicle to the nearest refuelling station
  • Key lock-outs - arranging a locksmith to attend if the costs exceed $150
*Products/additional services at the customer’s cost. If it is not possible to fix your car by the side of the road or if repairing the problem could affect your vehicle’s warranty, your vehicle will be towed.

To access Caltex Roadside Assistance please call 1800 225 111

 

Roadside Assistance FAQs